Define the audit scope
Start with one hotel or an entire portfolio. InnRecon establishes the audit period and eligible recovery areas.
How InnRecon Works
From ordinary hotel reports to confirmed recovery.
InnRecon is designed as a managed financial recovery layer. The hotel provides familiar reports. The platform normalizes and reconciles them. InnRecon reviewers validate the findings, work authorized recovery cases and confirm the final outcome.
Upload or email firstDefined financial rulesHuman-reviewed exceptionsConfirmed-recovery billing
Receive the report package
CSV, Excel and native PDF reports are uploaded, emailed or scheduled. Time-sensitive reports can run on a faster cadence.
Normalize the source data
Native headings and source formats are mapped into a consistent hotel financial model.
Match and reconcile
Related reservations, payments, statements and contractual terms are matched so expected and actual outcomes can be tested.
Validate the finding
Supported variances receive a calculation trace, evidence references, confidence and recoverability status.
Generate the Free Recovery Audit
Detailed findings are converted into disclosure-safe executive category totals.
Customer authorization
The hotel or portfolio owner decides whether InnRecon should open and pursue the detailed cases.
Managed recovery
Evidence, communications, replies, deadlines and follow-up are managed through the case workflow.
Confirm recovered value
Subsequent statements, credits, settlements or other evidence confirm what actually returned to the hotel.
Attribute and bill
Recovery attribution is documented before a success fee is created. Potential recovery and submitted claims are not billable by themselves.
The controlled operating model
The process knowledge lives in the platform, not in someone's memory.
InnRecon is designed so normal recovery work follows a defined sequence. Reviewers approve, reject, defer or escalate structured work rather than inventing the process case by case.
✓
Required review gatesCases cannot silently skip required evidence or validation steps.↗
Escalation pathsAmbiguous or high-risk cases route to senior review.✉
Generated communicationsMessages are built from verified case facts and approved templates.⏱
Deadline managementTime-sensitive cases are prioritized by recoverability risk.Reporting cadence
No required integration does not mean slow.
Most reports can arrive monthly. Selected OTA open-balance and recent-stay activity can arrive daily or several times weekly through scheduled email or simple upload so expiring recovery opportunities rise to the top of the queue.
See the Report PackageWhat the hotel should experience
- One exact request when a required item is missing.
- No manual column renaming.
- No broad spreadsheet research assignments.
- Only specific actions that truly require property access.
- Clear status from audit through confirmed recovery.
Free Recovery Audit
Get My Free Recovery AuditLet us find the money your hotel is losing.
See the recovery opportunity in your own financial data before deciding whether to authorize InnRecon to pursue it.