VCC
Virtual card balances
Identify valid merchant-model payable value that was never charged, was undercharged or remains open.
Hotel OTA Reconciliation
Recover OTA revenue that never fully reached the hotel.
InnRecon compares the reservation the hotel actually serviced with OTA financial activity, virtual-card status, commission and settlement to determine whether the final economics were correct.
Virtual card recoveryOTA commission reconciliationSettlement variancesTime-sensitive recovery prioritization
Core OTA recovery
The final stay matters more than the original booking.
Cancellations, no-shows, early departures, shortened stays, rate changes and other modifications can change what the hotel should collect or pay.
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Commission overpayments
Compare the commission charged or paid with the eligible final stay economics.
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Settlement & status variances
Test whether financial settlement reflects the final reservation status, amount and approved adjustments.
Why virtual card recovery is time sensitive
Not every OTA or virtual-card recovery has the same action window. Open balances, card availability and dispute rights can age. InnRecon therefore separates reporting cadence by recovery type instead of treating every report as a month-end file.
OTA Fast Lane
Where available, recent-stay and open-balance reports can be scheduled to the InnRecon intake address daily or several times weekly. The hotel does not need to hand over OTA or PMS credentials simply to make the data arrive faster.
What the hotel sends
- PMS completed-stay detail.
- OTA finance or commission detail for material channels.
- Open virtual-card or open-balance aging where the source provides it.
- Processor settlement detail when needed for confirmation.
What InnRecon does after authorization
- Creates the detailed recovery case.
- Assembles the supporting reservation and financial evidence.
- Calculates the supported recovery amount.
- Generates the recovery communication or action pack.
- Tracks replies, deadlines and follow-up.
- Confirms the restored value before billing.
Minimal property work
Audit My Hotel FreeWhen only the hotel can perform the final action, InnRecon hands back one exact task.
A live virtual card may need to be charged inside a hotel-controlled payment workflow. In that case, InnRecon does not hand finance a research project. It provides the exact approved case action and continues tracking the result through confirmation.
Free Recovery Audit
Get My Free Recovery AuditLet us find the money your hotel is losing.
See the recovery opportunity in your own financial data before deciding whether to authorize InnRecon to pursue it.